Our Process
All of our services are performed in a dignified manner by a caregiver under the supervision of our Nurse Supervisor who will create and monitor a customized plan of care (POC) for your individual needs/goals. The extent of our caregiving services can range from hourly to around the clock, depending on your budget and needs. The level of supervision of our HHAs by our Nurses can vary based on your care needs, ranging from either all day instruction and supervision by an RN (as with our ventilator dependent quadriplegic patient) to primary care by an HHA with just a weekly check in with our Nurse Supervisor in the case of an individual with less complex medical requirements.
We seek to meet your physical needs through providing high quality caregiving services. But most of all we strive to allow you to have the highest quality of life possible, seeking to integrate your desires, needs, wishes and priorities into the care we provide. Going on a daily walk with you, assisting you in baking a pie with a friend or going to the grocery store to get the ingredients to make your favorite dinner are a few of the things we would enjoy helping you with.
You Contact Us
After your initial contact you can talk with our Nurse Supervisor either over the phone or through email about you or your loved one’s care needs and potentially set up a meeting.
Initial Consultation
Our Nurse Supervisor will visit you at your residence or treatment facility to provide a clinical assessment. Given your permission, he will consult with those in your care network so that we can understand your complete care needs and bring everyone on the same page regarding your care.
Your Input
After the initial assessment our Nurse Supervisor will meet with you again in order to set your care goals.
Plan of Care
Ultimately, we will use all of this information to develop your POC. This POC will not only take into account our Nurse Supervisor’s extensive nursing experience but also your input and those in your care network. The POC will focus on your current condition and work to optimize all factors including your diet, exercise and activity level. Once the POC is discussed with you and given your approval it will be signed off by your physician and implemented by a Caregiver trained by our Nurse Supervisor on your specific care requirements. The extent of supplemental nursing care required in lieu of or in addition to HHAs will depend on the complexity of your medical requirements.
Constant Oversight
Our Nurse Supervisor and caregivers will monitor you for changes in your care needs and desires. After input from you and your medical providers, our Nurse Supervisor will update your POC accordingly and implement any needed changes. Throughout the process of providing care, to the extent you require or desire, those in your care network will be apprised of the progress of your care. If at any time during your care process you have any concerns or issues you would like addressed you can contact our Nurse Supervisor directly and he will be happy to talk with you about your care needs.
